What's covered?

The travel & tourism industry is a dynamic and fast growing sector accounting for over 2.1 million jobs in the United Kingdom. Our City and Guilds qualifications will provide you with key skills and knowledge to gain employment in this fast growing industry. Located near Windsor, we have the benefit of a leading cultural heritage on our doorstep, alongside LEGOLAND Windsor Resort, two major airports and a leading supplier of GDS systems with whom we offer further retail training opportunities.

The course gives you the skills and knowledge to work in airports, airlines, tour operators, travel agencies, hotels or other accommodation, tourist information centres, tourist attractions, cruise line companies, holiday centres, conference or events organisations. We have great links with employers with whom we work to provide routes into employment. You will be taught by a team of lecturers with a high level of commercial knowledge and subject experience.

The following units will be covered: Worldwide Travel & Tourism Destinations Retail Trade Services Air Fares and Ticketing Visitor Attractions Business Travel Planning Interpersonal Skills Customer Service and Selling Skills for Travel and Tourism

You also have the opportunity to improve your English and Maths skills at an appropriate level.

What do you need?

Four GCSE's at grade D or above to include Maths and English Language and/or a Merit grade in a level 1 qualification with Maths and English to GCSE grade D equivalent.

How you are assessed

Essays, reports, presentations, project work, role plays, simulated experiences, short answer questions and test.

How Long?

1 year

What course next?

Level 3 Diploma in Travel and Tourism

What could this lead to?

The course will provide you with the knowledge and skills to commence an exciting and fulfilling career within the travel and tourism industry, or further study at Level 3.

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